Shipping policy
Please note we are unable to deliver to PO BOX addresses of any kind as the couriers we use require a signature to confirm delivery.
For international shipments, The consignee will pay the taxes & duties in addition with the purchase price of the goods.
Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.
If you refuse a shipment from MIZTLI or do not take necessary steps to retrieve your shipment after we have attempted delivery at your nominated shipping address you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to MIZTLI. This amount will be deducted from your merchandise refund.
How long does delivery take?
U.S.: 3-7 business days.
Other countries and regions: 7-60 business days
*Due to the pandemic, shipping carriers are experiencing delays. Please allow for some extra time for your package to arrive.
*Any other questions, Please contact customer support at info@miztli.net.
Our shipping policy
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.For international shipments, The consignee will pay the taxes & duties in addition with the purchase price of the goods.
Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.
If you refuse a shipment from MIZTLI or do not take necessary steps to retrieve your shipment after we have attempted delivery at your nominated shipping address you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to MIZTLI. This amount will be deducted from your merchandise refund.
How long does delivery take?
U.S.: 3-7 business days.
Other countries and regions: 7-60 business days
*Due to the pandemic, shipping carriers are experiencing delays. Please allow for some extra time for your package to arrive.
*Any other questions, Please contact customer support at info@miztli.net.